Each of our pieces are made to order and shipped from our studio in NYC. Please allow 1-2 weeks time for your item to be sent out. If you need your order sooner, please contact us at email@example.com. All domestic orders are sent priority shipping and usually arrive 3-4 days after they have been shipped. International orders are sent express priority and arrive 5-14 business days after being shipped. We are not responsible for any international customs charges or import taxes.
We want you to love your jewelry. If for some reason you don't, we gladly accept returns or exchanges. Please email us at firstname.lastname@example.org within FIVE days of receipt for instructions. We will not accept merchandise that has been worn, used, altered or damaged.
ALL SALES FINAL ON CUSTOM ORDERS, DISCOUNTED ITEMS, AND EARRINGS.