Each of our pieces are made to order and shipped from our studio in NYC. Please allow 1-2 weeks time for your item to be sent out. If you need your order sooner, please contact us at firstname.lastname@example.org. All domestic orders are sent priority shipping and usually arrive 3-4 days after they have been shipped. International orders are sent express priority and arrive 5-14 business days after being shipped. We are not responsible for any international customs charges or import taxes.
We want you to love your jewelry. If for some reason you don't, we gladly accept returns or exchanges. Please email us at email@example.com within FIVE days of receipt for instructions. We will not accept merchandise that has been worn, used, altered or damaged.
HOLIDAY RETURN POLICY
For orders placed between November 29th - December 25th, please contact us on or before January 5th for any returns or exchanges. All items must be returned unworn and intact in their original packaging.
If you need a different size, please contact us for a custom order.
ALL SALES FINAL ON CUSTOM ORDERS, DISCOUNTED ITEMS, AND EARRINGS.